Spare parts Department
The success of a product depends on the after sales service the dealer provides. That is why at Ramanand, we maintain a high percentage of spare parts availability (some agencies as high as 80%). This ensures the minimum down time and enables our customers to keep plant and machinery, operating and productive.
Continuous investment in the latest technology ensures an updated service to customers. The latest is a high-speed computer which receives and tracks down customer orders and materials in the stores.
The key element of Ramanand’s commitment to quality service is people. Our parts staff have attended classroom seminars and undergone intense on the job training in learning all phases of parts business from operating forklift to total familiarization with equipment ranging from light to medium and to heavy duty and diesel engines.
Our aim is to achieve a ‘Zero Break Down’ factor. From day one every machine in the field has been providing peak productivity with virtual of the parts and service program.
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